Privacy Policy | EAB PRO – Easy Accounting Book PRO

This Privacy Policy explains how Shisoft Technologies collects, uses, stores, and protects information when customers use EAB PRO – Easy Accounting Book PRO, our website, mobile application, and related services.

By using our website, application, or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you register, subscribe, contact us, or use our services:

Name, business name, address, email address, and phone number.
Account login details and business profile information.
Subscription, billing, invoice, and payment status information.
Device, browser, IP address, and usage information for security and service improvement.
Support messages, feedback, and communication history.

2. Payment Information

Online payments are processed through trusted third-party payment gateway providers. We do not store full card numbers, CVV numbers, or sensitive card authentication details on our servers.

3. How We Use Your Information

To create and manage customer accounts.
To provide access to EAB PRO features and services.
To process subscriptions, invoices, renewals, and payments.
To provide customer support and respond to inquiries.
To improve security, prevent fraud, and monitor system performance.
To send important service updates, renewal reminders, and policy updates.

4. Data Security

We use reasonable technical and organizational measures to protect customer data from unauthorized access, loss, misuse, or alteration. However, no internet-based service can be guaranteed as completely secure.

5. Data Sharing

We do not sell or rent customer personal information. We may share limited information only with trusted service providers such as payment gateways, hosting providers, SMS/email providers, and legal authorities where required by law.

6. Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience, measure traffic, and maintain security. Customers may disable cookies in their browser settings, but some website features may not work properly.

7. Customer Responsibilities

Customers are responsible for keeping their login credentials confidential and for ensuring that the information entered into the system is accurate and lawful.

8. Data Retention

We retain customer information as long as necessary to provide our services, meet legal requirements, resolve disputes, and maintain business records.

9. Policy Changes

We may update this Privacy Policy from time to time. Updated versions will be published on our website with the revised date.

10. Contact Us

For privacy-related questions, contact us at shifan1085@gmail.com or 076 836 7262.